Overview
Welcome to the Shipping Policy of MS Village Inn. This policy outlines the terms and conditions related to the shipping of products purchased through our website. By placing an order, you agree to the terms set forth in this policy.
Order Processing
- Order Confirmation: After placing an order, you will receive an order confirmation email. This email will include details of the items ordered, the total cost, and an estimated delivery date.
- Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- Inventory Availability: All orders are subject to product availability. If an item is out of stock, you will be notified promptly, and the order will be adjusted or canceled as per your preference.
Shipping Methods and Delivery
- Shipping Options: We offer several shipping options, including standard, expedited, and overnight shipping. The available options and costs will be displayed during the checkout process.
- Delivery Times: Delivery times vary based on the selected shipping method and destination. Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping arrives the next business day.
- Shipping Costs: Shipping costs are calculated based on the weight, dimensions of the package, and the shipping method chosen. These costs will be displayed during checkout.
- Delivery Locations: We ship to addresses within India. For international shipping inquiries, please contact us directly.
Shipping Confirmation and Order Tracking
- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Tracking Orders: You can track your order using the tracking number provided in the shipping confirmation email. If you have any issues with tracking your order, please contact our customer service team.
Shipping Delays
- Unexpected Delays: While we strive to ensure timely delivery, unforeseen circumstances such as natural disasters, strikes, or other events may cause delays. In such cases, we will communicate any delays to you as soon as possible.
- Peak Seasons: During peak shopping seasons and holidays, delivery times may be extended. We recommend placing your order well in advance during these periods.
Shipping Address
- Accurate Address: Please ensure that the shipping address provided during checkout is accurate and complete. MS Village Inn is not responsible for orders delivered to incorrect addresses provided by the customer.
- Address Changes: If you need to change the shipping address after placing an order, please contact us immediately. We will do our best to accommodate the change, but we cannot guarantee address changes once the order has been processed.
Lost or Damaged Packages
- Lost Packages: If your package is lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
- Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us within 48 hours of delivery. We will assist you in filing a claim with the shipping carrier.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
Email: admin@hotelvillageinn.com / om@hotelvillageinn.com
Thank you for choosing MS Village Inn. We appreciate your business and are committed to providing you with excellent service.