Refund Eligibility
Cancellations: Cancellations made at least 48 hours prior to the scheduled arrival date are eligible for a full refund. Cancellations made within 48 hours of the arrival date are subject to a one-night charge.
Early Departures: Refunds for early departures are subject to the hotel’s discretion and the terms of the reservation.
No Shows: No refunds will be issued for no shows.
Refund Process
Refunds will be processed within 7-10 business days after the cancellation has been confirmed. The refund will be issued to the original payment method used during the booking.
Non-Refundable Rates
Certain promotional rates or packages may be non-refundable. Please refer to the specific terms and conditions of the rate or package at the time of booking.
Contact Us
For any refund-related inquiries, please contact us at admin@hotelvillageinn.com / om@hotelvillageinn.com.